Privacy Policy

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What is this Privacy Policy for?

This privacy policy is for this website and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

Who We Are

DontFretAboutDebt.net is a trading name of Campbell Dallas (Debt Solutions) Ltd. Authorised and regulated by the Financial Conduct Authority for Consumer Credit Activities.  Registered No. 799455. Campbell Dallas (Debt Solutions) Ltd is registered in Scotland.  Registered No. SC569126. Registered office: Titanium 1, Kings Inch Place, Renfrew, PA4 8WF.

The Provider

The initial advice and the administration of Debt Arrangement Schemes is provided by Campbell Dallas (Debt Solutions) Ltd which is regulated by the Financial Conduct Authority registration 799455.

Should you wish to proceed with a Trust Deed or Sequestration we will refer you, and pass your details, to our associated company Campbell Dallas Limited.  The administration of formal insolvency appointments will be administered by Campbell Dallas Limited. Our Insolvency Practitioners are licenced to act as Insolvency Practitioners in the UK by the Institute of Chartered Accountants of Scotland.  We will not pass your details to any other company or third party.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. We comply with GDPR and the Data Protection laws applicable to the UK and Europe. Your details will not be passed or sold to other companies for marketing or mailing purposes.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s devices’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their device’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics and Google AdWords which uses cookies to track visitor usage. The software will save a cookie to your device’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

Other cookies may be stored to your hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Transfers Outside the EU

Some data may be sent to the United States. This is in line with the European Commission Adequacy Decisions, which means data can flow from the EU to recognised third countries outside the EU without further safeguard being required. You can read more about the Adequacy Decisions here.

Website Usage Data

With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria). We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

Security and Safeguarding Measures

We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request. Furthermore, whenever you transmit information to us through our website we provide you access to our secure server that allows encryption across the internet. This is done to help protect you from unauthorised use of the information you are sending to our server.

User Submissions

Please do not post confidential or proprietary information to our website. Any material, information or any other communication you transmit or post to our website (other than your personal information) will be considered non-confidential and non-proprietary unless we are advised to the contrary and we will have no liability for it. We will be free to copy, disclose, distribute, incorporate and otherwise use the communications in all data, images, sound, text and other things embodied therein for any and all commercial or non-commercial purposes. Users of our website are prohibited from posting or transmitting to or from this site any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.

Changes to Privacy Policy

We may edit this policy from time to time.

If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on our websites or by email, so that you are able to review the changes.

Information We Collect

Campbell Dallas (Debt Solutions) Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. The information that is provided or collected through this website might include your name, email address, telephone number, debt amount, employment status and other such details. We may receive or collect such information if you email, call, engage in Live Chat or complete a form on our website.

Your Rights

You may request any personal data we hold about you, request that we delete your personal data, express concerns about data privacy, or opt out of any future contact from us, by contacting us at Campbell Dallas (Debt Solutions) Ltd, Titanium 1, King’s Inch Place, Renfrew, PA4 8WF or by email at communications@campbelldallas.co.uk.

At any time, you may also ask us to stop using your personal data for direct marketing purposes.

If you believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

How We Use Your Personal Data

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. We comply with GDPR and the Data Protection laws applicable to the UK and Europe. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Sharing and Disclosing Your Personal Information

Your details are not passed on to any third parties.

How Long We Keep Your Data

We retain your information for the minimum period possible for business or legal reasons.  For legal reasons this is often set at a minimum of 6 years.   For details of specific data retention periods, please contact us at Campbell Dallas (Debt Solutions) Ltd, Titanium 1, King’s Inch Place, Renfrew, PA4 8WF or by email at communications@campbelldallas.co.uk.

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